1) Brainstorming is a fundamental tool of problem solving True_______ _False______________ 2) A proc

1) Brainstorming is a fundamental tool of problem solving

True_______ _False______________

2) A process is capable if the variations fall within +- 3 standard deviation

True ______ False______

3) Random variations fall outside the control limits

True ______ False______

4) Control charts are used to determine if there are special cause variation in the process

True ______ False______

5) 3 items in parallel, each having a reliability of 090 have an overall system reliability of 0999

True ______ False______

6) nPchart is used when the number of defects per unit is fixed at n

True ______ False______

7) A process in control may produce unacceptable output

True ______ False______

8) A Six Sigma process must have a process capability index of 6

True _____ False________

9) For a Normally distributed process the control limits are + – 3 times the standard deviation

True _____ False________

10) A Control Chart is a Trend Chart (or Run Chart) that has control limits

True _____ False________

B Please answer the following multiple choice questions (each worth 4 points)):

1

Which of the following tools are used to get the shape of the distribution

A) Matrix diagram

B) Histogram

C) Affinity Diagram

D) Check sheets

E) Process map

2

Which of the following tools are used to find the relationship between two variables?

A) Process Map

B) Fishbone diagram

C) Pareto Chart

D) Scatter plot

E) Control chart

3

Which of the following is true of special cause variation?

A) It is uncontrollable

B) It is centered around the mean

C) It is inherent in the process

D) All of the above

E) None of the above

4

A true 3 Sigma Process should not have more than _______defects per million opportunities

A 6,210

B 34

C 2700

D 45500

5

An R chart is used to monitor __________

A Variation of the Mean

B Process Dispersion

C Trend in mean value

D Trend in standard deviation