Challenge – Goals should challenge us, but also should be doable
Frame – Goals should include a clear time frame for completion
Unambiguous – Goals should be unambiguous and not vague
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Quantify – Goals should be quantifiable in some way
Mission – Goals should somehow be linked to the organization’s mission
Bethany – Bethany tries to motivate her personal training clients by telling them she wants them to increase the weight they are lifting by 500 percent!
Lars – In early September, Lars tells his team they have until December 1st to devise a new cost reduction plan
Tiana – Tiana tells her auto salespeople that she expects them to close at least three new car sales per month
Quinn – Quinn’s company is very customer-focused. She wants her customer service staff to decrease the time it takes to resolve a customer complaint by 10 percent.
Dylan – Dylan tells his interns that he would like for them to complete their data entry work more efficiently.